E-commerce platforms are flourishing like never before. Like online B2C business models, digital B2B is also gaining traction recently. B2B buyers and sellers are turning to online platforms to run their businesses.
If you are planning to build a B2B e-commerce platform, you should get all the rules right to get a good headstart in your business. The competition is overwhelming, so attracting businesses to your online store and scaling your business with time is no cakewalk.
That’s why implementing appropriate ecommerce store development strategies that position you well in the digital space is so crucial. A lot of factors are involved in strategizing an online marketplace that provides easy, smooth, and efficient solutions.
Experts can help you build your online B2B store in a compelling way so that it influences businesses to choose your products and/or services over others. Let me explain to you why you need experts to build your B2B e-commerce platform in the first place and how they can perfectly pull it off.
Why Do You Need to Outsource Experts for Your B2B E-commerce Store?
Do you know that 70% of clients report that websites of B2B vendors are the main source of content for them? So, that justifies the need to maintain a credible, captivating, and informative B2B e-commerce site to thrive in the online B2B marketplace.
Suppose your company provides B2B logistics solutions, and you are just entering the digital space to grow your market. So, no matter how exceptional your logistics services are, if you fail to reflect it on your site, you won’t be able to attract your target audience.
Your online store should position well in the online B2B marketplace and be discoverable in the top search results of businesses searching for logistics solutions. Also, your site content should be 100% original, optimized, and to the point so that businesses take an interest in your services and can easily comprehend why you are better than your competitors.
That’s where experts are specialized in. They create subtle differentiating factors that set apart your B2B e-commerce site and enhance your brand reputation in the online marketplace.
Let’s now understand the various e-commerce store development strategies that help your B2B business flourish and how experts can help you with all those.
1. More Product Information on Your B2B E-commerce Site
The Challenge
One of the challenges in B2B e-commerce services is to accentuate your products and services correctly so that buyers take notice. Providing clear, detailed descriptions of products and services on your B2B e-commerce site increases the chances of sales. Include bold and clear images, demos, and videos, properly thus explaining your products and services to your site visitors.
The Solution: Experts Provide Valuable Insights
Ecartize experts scroll through your website to identify loopholes and accordingly devise solutions. For instance, you supply medical devices to hospitals, so your product descriptions should include the working mechanism, operating procedures, device accuracy data, etc.
The experts help your B2B e-commerce website be more transparent, thus enhancing the trust between you and your potential clients. That way, you can also expect a higher sales rate.
2. Enhanced User Experience of Your B2B E-commerce Store
The Challenge
According to stats, 67% of mobile users say that they are more likely to buy a product or service from a site that is mobile-friendly. So, the user experience and compatibility levels of your B2B business to business website is a deciding factor in your business growth.
B2B buyers can use any devices of their choice to visit your online B2B store. If your site is not responsive and lacks the user experience it provides when visited from computers, you will have a hard time increasing your client base.
The Solution: Responsive and Easy-to-navigate
Web experts at Ecartize build you a fully responsive B2B e-commerce platform so that it fits every screen size and provides the same levels of user experience on every device. Your site’s user experience is also enhanced by integrating the latest navigating features so that visitors have no problem traversing your web pages and sections.
3. SEO of Your B2B E-commerce Website
The Challenge
Google’s search engine algorithm uses over 200 factors to rank websites, and the algorithm changes from time to time. So, you cannot expect to increase the audience reach of your B2B e-commerce platform unless you do quality SEO of your website. The online B2B marketplace is dominated by business giants, and it is quite daunting for small and medium-sized businesses like yours to make a mark.
The Solution: Quality SEO to Improve Your Site Rankings
SEO experts optimize your site content, link your B2B site to credible websites and conduct competitor analysis to improve your SEO rankings in the search engines.
Your online B2B business to business platform is made discoverable using specific keywords that your target audiences use to search for the type of products and services you provide. That way, you have higher rankings on Google and other search engines and can expect more traffic and sales.
4. Flexible Ordering and Pricing Options on Your B2B E-commerce Store
The Challenge
Limiting your clients only to a few payment options on your B2B business to business platform is never a good idea. Your clients might be looking for more robust and personalized purchasing models, so you should try to accommodate those in your ordering options.
The Solutions
- More scalable solutions: You should check your finances and sales forecast and see if you can change your pricing model to offer more flexible and scalable solutions. It can include eliminating minimum sign-ups, postpaid options, or giving discounts over a certain purchase limit.
- Role of experts: Experts can build you a robust and secure payment infrastructure for your B2B e-commerce store and integrate the latest payment options that will add convenience to your clients. Crest cards, digital wallets for orders, and even extending the payment windows can help you strengthen your relations with the buyers and enhance your company’s brand reputation.
5. B2B E-commerce Platform’s Unmatched Customer Service
The Challenge
You should be aware that 93% of your buyers are more likely to come back for another purchase from your B2B company if their previous experience was satisfactory. So, focusing on providing better customer services to your buyers can help you build brand loyalty.
The Solutions
- Easy buying options: Consult with experts on how you can implement simple and easy buying options for your clients on your B2B e-commerce site. You can install a live chat function on your website that will help buyers get real-time answers to their queries and elevate the user experience.
- Increased customer support hours: You should try extending your customer support hours so that you can provide quick solutions to your customers’ queries. Making your clients wait for long will only impact your reputation badly and may cost you your client base.
- Dedicated account manager: For personalized or bulk orders, it would be better to provide your clients with a dedicated account manager who can walk them through the buying process. That way, your manager can convince a buyer to commit to a purchase and guarantee you a sale. So, it’s a win-win situation – your buyers are satisfied with their purchase, and the sales rep of your B2B company improves.
6. Digital Marketing of Your B2B E-commerce Company
The Challenge
As per stats, 56% of B2B organizations are investing in digital marketing, which is more than half. Therefore, it can be clearly stated that digital marketing of your B2B e-commerce platform is non-negotiable. Without investing in online advertising, you will not be able to expand your e-commerce services to a larger audience and scale your business with time.
The Solutions: Experts in Digital Marketing
Digital marketing experts can accurately devise digital marketing strategies for your B2B firm, understanding your requirements. They also conduct deep market research to collect information about the latest industry trends of the sector you perform in so that they can go past the digital crowd and connect you to your target audience.
With services like PPC, SMM, paid advertising, influencer marketing, and email marketing, the experts can put your company at the forefront of the B2B game.
Understanding the Role of Experts in Your B2B E-commerce Business
The e-commerce services you are planning to provide may or may not be the first of its type in the market. If those services already prevail, the experts will help you compete with the others and earn you your rightful place in the market.
And if you are starting out with new and unique products and services, you still need experts. That’s because you will have to make people aware of your B2B e-commerce business that specializes in new things and make sure no other venture hijacks your idea and surpasses you in the market. Experts help you spread your business to more potential clients and keep your competitors at bay.
Ecartize: The Best Option for Your Ecommerce Store Development
So, an efficient B2B e-commerce store development is based on lots of factors. Your B2B e-commerce site needs to amalgamate all necessary aspects so that it can provide effective solutions to clients. Outsourcing experts to design your store development strategies will take the load off your shoulders, and you can make sure that your products and services are being showcased well in the online B2B marketplace.
Ecartize provides a comprehensive e-commerce store development solution and has over 10 years of experience in this sector. They can build you a stellar B2B e-commerce store within 2 weeks. They provide extensive services from store design, development, migration, and integration to support and maintenance.
Give them a call or drop a mail today so that they can get started with building you the B2B e-commerce platform of your dreams.
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