ECARTIZE

Trusted Ecommerce Customer Support Services

Delightful interactions for increased loyalty

We specialize in managing customer requests from multiple channels and provide faster resolutions with the help of world-class customer support technology. Our ecommerce customer service executives know how to handle every mood of your customers to give them a satisfying experience and build trust for your brand.
ISO- Payoneer Award Winner 2020

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    3 Steps for ecommerce customer success

    Our onboarding process
    ecommerce customer success

    Select a plan & schedule a
    call with us

    ecommerce customer success

    We will have a discovery session
    with you

    ecommerce customer success

    Start delighting your customers
    within 48 hours

    Our Service Catalogue

    We take the load off your shoulder by managing end-to-end back-office routine

    Inbound Requests (call, email, chat)

    Inbound Requests (call, email, chat)

    We handle all your customer queries with the right approach and appropriate solution in your business interest.

    Pre-selling, Cross-selling, Up-selling

    Pre-selling, Cross-selling, Up-selling

    We identify multiple opportunities with your customers to improve your top and bottom line.

    Order Processing

    Order Processing

    End-to-end order management to ensure error-free and fast delivery.

    Marketplace Ticket Management

    Marketplace Ticket Management

    We prioritize your customer tickets and provide faster resolutions without a miss.

    Social Media Ticket Management

    Social Media Ticket Management

    Our specialized social media team resolves customer queries in a lightning-fast mode to strengthen your brand.

    Helpdesk Services

    Helpdesk Services

    Dedicated customer communication channel to answer all of their questions and eliminate sales barriers.

    Ecommerce customer service can
    make or break your reputation.

    Let the expert handle it and make you a reliable and trustworthy ecommerce business.
    0 +
    Years of Experience
    300 +
    Happy Clients
    0 +
    Skilled Experts
    1000 +
    Successful Projects
    • Ecommerce Startup Customer Support Outsourcing

    • Amazon Store Support Outsourcing

    • Shopify Customer Service Outsourcing

    • Ecommerce Return/Refund Assistance

    Ecommerce Startup Customer Support Outsourcing
    • Ecommerce Virtual Receptionist

    • Ecommerce Call Center

    • Ecommerce Loyalty Programs

    • Ecommerce Telemarketing Support

    Ecommerce Customer Services Plans

    Starter

    $249 

    Limited Time Offer

    • Process Training for Agent(Free for 1 week)
    • Dedicated Program Manager
    • Email Support
    • Chat Support
    • Market Place Ticket management
    • Social Media Ticket Management
    • Order Processing
    • 80 Dedicated hours

    Standard

    $299 

    Limited Time Offer

    • Process Training for Agent(Free for 1 week)
    • Workflow Design Assistance
    • Dedicated Program Manager
    • Email Support
    • Chat Support
    • Market Place Ticket management
    • Social Media Ticket Management
    • Order Processing
    • Preselling, cross selling, upselling
    • 80 Dedicated hours

    Premium

    $549 

    Limited Time Offer

    • Process Training for Agent(Free for 1 week)
    • Workflow Design Assistance
    • Dedicated Program Manager
    • Email Support
    • Chat Support
    • Market Place Ticket management
    • Social Media Ticket Management
    • Order Processing
    • Inbound calls and Voice support
    • Preselling, cross selling, upselling
    • 160 Dedicated hours

    Step up your ecommerce customer service game

    ADDRESS
    99 Wall Street #625, NY-10005, USA

     

    SOCIAL MEDIA

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